Degraded Customer Data Platform Performance

Incident Report for Justuno

Resolved

This incident has been resolved.
Posted Apr 23, 2018 - 09:31 CDT

Update

Customer Data Platform is fully operational
Analytics are now up to date for all accounts
Posted Apr 23, 2018 - 09:31 CDT

Identified

Justuno Analytics Dashboard is currently running a day behind. Data for today and tomorrow will be delayed in processing for 24 hours. All previous data is unaffected and Analytics can still be explored without issues otherwise.
Posted Apr 18, 2018 - 16:54 CDT

Monitoring

Customer Data Platform backend is partially degraded and running off replicas. There will be no service interruption and cluster will be rebuilt within the next 30 minutes.
Posted Apr 18, 2018 - 16:51 CDT